About, Legal & Support

Learn more about SellKwic, our terms, privacy practices, and how to get help or share your success.

About Sellkwic

SellKwic is the simplest way to launch an e‑commerce store – without writing a single line of code. Founded in 2024, our mission is to empower entrepreneurs across Africa and beyond to sell online with ease.

We provide beautiful storefronts, smart analytics, and marketing tools – all in one platform. Whether you're selling fashion, electronics, or handmade goods, SellKwic gives you the freedom to focus on your products while we handle the technology.

🌍 Our Vision

To become the go‑to platform for zero‑code commerce in emerging markets, enabling anyone to start and grow their online business.

✨ Why SellKwic?

  • Setup in under 3 minutes – no technical skills required.
  • Free to start, with affordable upgrades as you grow.
  • Local payment methods and support for multiple currencies (coming soon).
  • Dedicated customer support and a community of like‑sized sellers.

We're headquartered in Accra, Ghana, with remote teams across the continent. Join over 15,000 merchants who already trust SellKwic.

Terms of Service

Effective date: January 1, 2025

By accessing or using SellKwic, you agree to be bound by these Terms of Service.

1. Use of Platform

SellKwic provides a no‑code store builder. You are solely responsible for your products, content, and compliance with applicable laws.

2. Account Responsibility

You must keep your login credentials secure. You are liable for all activities under your account.

3. Prohibited Items

Illegal goods, counterfeit products, or items that infringe intellectual property are strictly forbidden. We reserve the right to suspend stores that violate these terms.

4. Fees & Payments

Sellkwic offers a free plan with basic features. Paid plans may be introduced in the future; you will be notified before any charges apply.

5. Termination

We may suspend or terminate your account for breach of these terms. You may delete your store at any time from your dashboard.

Last updated: February 2025

Privacy Policy

Your privacy is important to us. This policy explains what data we collect and how we use it.

Information We Collect

  • Account info: name, email, store details.
  • Usage data: pages visited, clicks, views (to improve our service).
  • Payment info: if you purchase a plan, we use secure third‑party processors (we never store full card details).

How We Use Data

We use your data to operate the platform, analyse performance, and communicate important updates. We do not sell your personal information to third parties.

Cookies

We use essential cookies for authentication and analytics. You can disable non‑essential cookies in your browser settings.

Your Rights

You can request a copy of your data or ask for deletion by contacting privacy@Sellkwic.com.

Contact Support

Email us:
support@sellkwic.com – For general inquiries, billing, or technical help.

Call or WhatsApp:
🇬🇭 +233 (0) 30 123 4567 (Monday–Friday, 9am–6pm GMT)
🇺🇸 +1 (800) 555‑0199 (North America)

Response times: Within 24 hours for email, immediate for calls during business hours.

Live chat (coming soon) – we're working on it!

You can also reach us on social media: Instagram, X (Twitter), and Facebook.

Help Center

🔹 Getting Started

Create your store in 3 minutes: sign up, choose a template, add products. Watch tutorial video →

🔹 Managing Products

You can add, edit, or delete products from the Inventory page. Use high‑quality images and clear descriptions to boost sales.

🔹 Promotions & Banners

Use the Promo Banner tool (in your dashboard) to display discount offers or videos. Customers will see a pop‑up when they visit your store.

🔹 Understanding Metrics

The dashboard shows views, clicks, and CTR for your store and individual products. Use these insights to improve your listing.

🔹 Custom Domain

Want to use your own domain (e.g., shop.yourbrand.com)? Contact support to enable this feature.

📘 Video Library

Check our YouTube channel for step‑by‑step guides on using sellkwic.

Success Stories

Real merchants who built thriving online stores with sellkwic – zero code, zero hassle.

🌸 Abena’s Beauty

“I started selling shea butter and organic cosmetics. sellkwic made it super easy to set up my store. Within 3 months, I’ve expanded to two more product lines!”

⚡ TechVille

“The promo banner helped us clear old stock in a weekend. The analytics dashboard showed us exactly which products got the most clicks.”

🌿 GreenRoots

“From a small farm to an online organic grocery – sellkwic gave us a professional store without hiring a developer. Our customers love the clean design.”

👕 Urban Threads

“We migrated from a basic social media shop to sellkwic. The inventory management and QR code feature helped us at pop‑up markets. Sales doubled!”

Want to share your story? Contact us and you could be featured here.